URGENT CHANGES to PRESCRIPTIONS

As the Practice is continually growing in size we are having to change our Prescription collection times to meet the guidelines set by the Primary Care Trust. This is to ensure patient safety.

This will come into effect from 1st SEPTEMBER 2011. Please make sure you order your medications before you run out.

If you have difficulties ordering your medications please speak to reception and see if we can help you in any way.

 If you put your prescription in after 10am it will take an extra 24 working hours until your prescription will be ready to collect.

Ordering Your Medications

There are several ways you can order your medications with us.

1 – By Repeat Slip – Simply fill in the repeat slip, mark on where you would like to collect your prescription  from and hand it in at reception or post it in one of the post boxes.

2 – By Email – Send an email to nte-pct.woodbridgeprecsriptions@nhs.net with the details of the medications you want and your name, d.o.b and address. Please also let us know where you would like to collect your prescription from.

3 – By Post – Post your repeat slip to us with a self addresses envelope and we will post your prescription back to you

4 – By Fax – Fax your prescription request to us and we will send it to where ever you would like to collect if from

5 – By Phone – Call the dedicated prescription line on

General Medicine Advice

If you are suffering from any severe side effects from medications or have any questions regarding your medications,
please leave your question as message with your usual doctor and it will be answered.

Please make sure you do not run out of your medication especially over holidays and weekends.

Please do not stockpile or hoard medicines: this is dangerous.

Never use medication prescribed for anyone else except yourself.

Never exceed the dose of medication advised by the doctor.

Keep your medications in a safe place & out of the reach of children.

All medication is prescribed at the discretion of the doctor only.

If you are unsure about your medication, ask the doctor or pharmacist.

Different ways to mange your medications

If you have difficulty managing your medications or you know someone who needs help with the medication management there are a few things that can help.

We have a system called repeat dispensing. This enable the practice to issue up to 1 years supply of prescriptions to be sent to a chemist of your choice. This means you only need to go to your chemist every month and they will have it all ready for you. Repeat dispensing is only suitable for patients on steady medications and are on no more than 5 different medications.

Some of the chemists in the area offer a managed repeat system. When you collect your medications from the chemist they ask you what you will be needing for the next month. They then put the request into us and have your medications ready for the next month.

They also run a system for elderly patients and patients who have difficultly remembering when to take their medications. This is medi boxes. The Chemist will supply you with a medi box for the week with all the tablets allocated to morning, afternoon and night-time.

Please speak to our reception team if you have any questions about the above.

The Chemists We Use

Prescriptions Frequently Asked Questions

1 – What do I do if I’ve lost my medication.

You will need to notify the police and get a crime number. Once you have a crime number we can issue you another prescription.

2 – What do I do if I need my repeat whilst I’m on holiday?

When you order your medication before you go away we can issue you a one off prescription with 2 months supply on to cover you whilst your away.

3 – What do I do if I run out of medication?

We can issue you a same day emergency prescription. You will need to make sure you order your medication before you run out again as we only issued 1 emergency prescription in a 6 month period.

4 – What do I do if I get started on a new medication by the hospital / optician?

Bring the paper work to the surgery and we will organise a routine prescription for you. Medications advised by the hospital / optician are not urgent unless it states so on the form.

5 – Do I need to see a Doctor if I want a medication I haven’t had for a few months?

No, we will ask the GP if it is ok to issue this medication. If there is a problem we will be in touch with you.