Welcome to Woodbridge Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient's needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please let us know. We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate. We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01642 762636 (Thornaby) or 01642 765789 (Ingleby Barwick)

Extended Hours and Opening Times

Extended Hours

Extended hours are available at both sites with early morning appointments from 07:00am.

Monday

08:00 - 08:30 emergency calls only taken

08:30 - 18:00 routine calls taken

Tuesday

08:00 - 08:30 emergency calls only taken

08:30 - 18:00 routine calls taken

Wednesday

08:00 - 08:30 emergency calls only taken

08:30 - 18:00 routine calls taken

Thursday

08:00 - 08:30 emergency calls only taken

08:30 - 18:00 routine calls taken

Friday

08:00 - 08:30 emergency calls only taken

08:30 - 18:00 routine calls taken

Weekend

Closed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phlebotomy Opening Times

Thornaby

Monday to Friday 08:00am-12:30pm

Monday to Wednesday 1:00pm 3:00pm

Thursday Closed

Friday 1:00pm - 5:00pm

Ingleby Barwick

Monday to Friday 08:00am till 12:30pm

Wednesday Closed

Tuesday and Thursday 1:00pm till 3:00pm

 

Extended Access Service

This new service will provide access to primary care Monday to Friday evenings and at weekends and will include a number of innovative services, including supporting long term conditions and prevention.

The service started on 1st April 2017 at the same time as the CCG launched a new integrated urgent care service which offers urgent care appointments (bookable via NHS 111) at University Hospital North Tees and University Hospital Hartlepool.  This is part of the CCGs vision for an integrated seven day urgent care service that helps patient access the most appropriate care at the right time and in the right place and prevents patients walking into A&E because they have not been able to access a GP appointment.

Our priority is to encourage patients to access these additional appointments when appropriate to ease pressure on A&E.

The service will operate pre-bookable clinic appointments via NHS 111 or your GP Surgery at three hubs as follows.

One Life Centre Hartlepool           Mon - Fri evenings 6.30pm - 8.00pm,

                                                      Saturdays 10.00am 1.00pm              

                                                      Sundays 11.00am - 1.00pm

Tennant Street Practice, Stockton  Mon - Fri evenings 6.30pm - 8.00pm,

                                                       Saturdays 10.00am - 1.00pm

                                                       Sundays 11.00am - 1.00pm

Woodbridge Practice, Ingleby        Mon - Fri evenings 6.30pm - 8.00pm

                                                       Saturdays 2.00pm - 5.00pm

                                                       Sundays 2.00pm - 5.00pm

All appointments will be pre-bookable a minimum of two weeks in advance.  The service is available to all patients registered with a GP in Billingham, Hartlepool and Stockton regardless of locality.  Services will be available every day of the year including bank holidays.

Calls to the NHS 111 service are free from both landlines and mobile phones. If you have a life threatening medical emergency please call 999.

Remember - Call 999 in an emergency. Chest pain and/or shortness of breath constitute an emergency.

Flu Season

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Book your flu vaccine at Woodbridge Practice now!

Appointments for flu vaccinations are available during the normal week Monday to Friday.

Child vaccinations (nasal spray) will be available soon.

Remember, it’s not too late to have your flu vaccine with Woodbridge Practice. Call today!

        Thornaby: 01642 762636   Ingleby Barwick: 01642 765789

Woodbridge Practice is able to offer a flu vaccine free on the NHS for:

  • Anyone over the age of 65
  • Pregnant women
  • Adults (aged from 16 years) with a BMI > 40kg/m2
  • Children and adults with an underlying health condition (particularly long-term heart or lung disease)
  • Children and adults with weakened immune systems

An annual flu vaccine nasal spray is also now offered to healthy children aged two and three years old, and to children in school years one and two. 
 
If you do not wish to receive the flu vaccination this year for any reason, please let us know and we will update your records.

Dee's A & E Fail Tale

CQC Inspection

The CQC carried out an Inspection of Woodbridge Practice in March 2018

The Partners at Woodbridge Practice would like the patients to know that the practice has been awarded a GOOD rating. This means the Woodbridge Practice is performing well and meeting the expectations of the CQC.

Over The Counter Medication

Prescribing of over the counter medicines is changing.  Your GP, nurse or pharmacist will not generally give you a prescription for over the counter (OTC) medicines for a range of minor health conditions.

Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. 

The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.

Find out more about this change to prescription policy at nhs.uk/OTCmedicines

This applies to treatments for these conditions:

  • Acute sore throat
  • Conjunctivitis
  • Coughs, colds and nasal congestion
  • Cradle cap
  • Dandruff
  • Diarrhoea (adults)
  • Dry eyes/ sore tired eyes
  • Earwax
  • Excessive sweating
  • Haemorrhoids
  • Head lice
  • Indigestion and heartburn
  • Infant colic
  • Infrequent cold sores of the lip
  • Infrequent constipation
  • Infrequent migraine
  • Insect bites and stings
  • Mild acne
  • Minor burns and scalds
  • Mild cystitis
  • Mild dry skin
  • Mild irritant dermatitis
  • Mild to moderate hay fever
  • Minor pain, discomfort and fever (e.g. aches and sprains, headache, period pain, back pain)
  • Mouth ulcers
  • Nappy rash
  • Oral thrush
  • Prevention of tooth decay
  • Ringworm/ athletes foot
  • Sunburn
  • Sun protection
  • Teething/ mild toothache
  • Threadworms
  • Travel sickness
  • Warts and verrucae

Woodbridge Practice Community Health Events

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Please check out our Practice Community Health Events page under the Further Information section of our website for information on events being held at Woodbridge Practice. 

Remember to check back regularly for all the latest events!

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment. 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

SystmOnline

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We would like our patients to know that SystmOnline is now available for mobile phones and tablets using the Apple and Android operating systems. SystmOnline allows patients to order prescriptions, book appointments, cancel appointments and view their summary record 24/7.

To download the app to your tablet or mobile phone please search "SystmOnline" in your app store. You can use your existing SystmOnline log in details on the app.

If you are not registered for SystmOnline please speak to your reception team.